自驾攻略|作为世界上最适合自驾的国家之一，澳大利亚自驾中违章及申述有什么经验可以分享？

澳大利亚是一个地广人稀的位置，我们5月份去的帕斯，西澳洲联邦的首府。西澳占全国面积三分之一， 西面是浩瀚的印度洋，东面是澳大利亚内陆地区。由于人口稀疏，帕斯有世界最孤独城市之称（方圆1300英里无规模城市）。每年的世界最佳居住城市评选中都是名列前茅。由于我们行程主要在市外，所以租车成为唯一的选择。（澳洲包车好贵，报当地团是英文导游，更累！）



提车篇

我们一行4人，随身4个行李箱（3个24寸，1个28寸），预定的酒店在市中心。由于对澳洲的公共交通不熟，从机场去酒店打车贵（忘记uber了），从机场去酒店需要2台车。最后租车选择了机场提车，市中心异地还车。虽然租车公司收取异地还车服务费，但不用再到机场折腾了。

澳洲可以用uber，非常方便，价格比打车便宜一半。需要下载海外版uber app，捆绑双币种信用卡（单银联不行）使用。澳洲的士一般需要电话预约，路上空驶很少，如果要打车建议去酒店商场周围。路边打车拼人品

租车选择的租租车。比较了租租车和Hertz（赫兹），AVIS（安飞士）等APP，综合来说租租车的价格是偏低的。（用租车公司APP可以关注信用卡活动，招行针对Hertz就有折扣码）。租租车就是一个平台，整合各租车公司（首汽租车，Hertz，AVIS，Europcar等）的信息来提供服务，APP下单付款后，会生成一份你选定租车公司的服务合同。租租车下单，一方面有租租车的客服（中文+网络电话真心很赞）可以提供咨询服务；如果发生理赔，也可以寻求租租车客服的帮助。另一方面平台也会有优惠券抵扣。最后下单时发现租车不贵，保险好贵。3天订单总金额2331=租车1095元+保险1236元（租车公司全险+租租车超级补充全险+超级全车驾乘险）。

有朋友会说租车公司全险+租租车超级补充全险重叠了，浪费。但是我建议大家都买。因为第一，澳洲人工贵，有保险防身；第二，部分租车公司全险有起赔额，车顶，车底，轮胎，玻璃不保。理赔时保险公司直接对租车公司，不需要租车人垫付；第三，租租车超级补充全险零起赔额，保车顶，车底，轮胎，玻璃。但是发声理赔时需要先在当地垫付全款，回国后再根据票据申请理赔。

其实这两份保险有很强的互补性，如果只买租车公司全险，有起赔额和部分设备不保，换个玻璃修个轮胎撒的几百上千澳不便宜啊。买租租车超级补充全险是什么都免了，但是在当地垫付几千上万澳元，回来理赔出点闪失，这坑也不小啊！既然出去自驾就是图安心省事，这点保险钱还是值得买的。

早上6.30飞机落地，入关，拿到行李后直奔租车公司。在Europcar，提供租租车电子合同，然后签署纸质合同。中间遇到一位会中文的员工，沟通顺畅多了。由于我买了租车公司全险，取车时押金都没刷预授权。只刷了100澳的加油押金。澳洲租车是满油提车，满油还车。停车场提车时仔细验车，发现车身不少伤痕，为避免还车留争议，不论大小都和工作人员一一标记备注。（还车时小哥绕车一周大致看了下就收车了）

澳洲是右舵驾驶，开始时候很不习惯，感觉很别扭。在这里感谢邵哥！本来是我开的，飞了7小时没睡晕晕乎乎的，把最困难的开始留给他了。

违章篇

到酒店放下行李，休息一会就开始第一天的行程。去的当地小镇Fremantle逛周末集市。因为澳洲的路边停车规则太复杂，我们特意停在集市门口小停车场的车位上。停好车发现没人来收费，停车场入口也没有登记拿卡撒的。想想国内这不就是免费的意思，我们就习惯性的了。。。。。。。。。

再等我们来取车，发现车上居然贴了罚单！ 罚金50澳！ 违章理由：没有缴纳停车费。

当时心里各种....................

澳大利亚的停车规则，大家百度吧，真心复杂！

申述篇

违章认了，发个微信群里自嘲一下。结果有朋友说这种情况可以申述。她们也是停车忘记付款被贴罚单，后来邮件申诉成功，处罚由罚款更改为警告。

有了她的成功案例，我也开始心心恋恋申述之路。

首先，我先到官网上缴纳了罚款（态度端正，认错人认罚）。罚单上面有违章单号，网址，邮箱，电话，邮寄地址等信息。

交完款开始邮件申述。

6.8号给fremantle.wa.gov.au发了第一封邮件

Dear Sir/Madam

My name is XX. As a Chinese tourist, I had a tour in Fremantle on May 20 2018. I received an infringement notice and notice of offence.Enforcement Agency: Fremantle Police.I am writing this letter to apply for the official warning instead of penalty due.First of all, I do not deny that.I committed the offence.Because it was my first time driving a car in Australia. We arrived at Perth Airport at May 20. and went straight to Frenmantle market after picking up our car. Having parked, we headed directly to the scenic spots. Since we are used to leaving the car at the free public parking spaces by the streets in China and there are people who come up to us to pick up the charge from us if the parking charges are required, we recklessly forgot about the regulation that we were supposed to pay for the charges by ourselves. As a result, we got a parking ticket written by a policeman.I realize that this is no excuse, but I am hoping to apply for the internal review and your kind re-consideration based on my good driving record. I have not had any traffic infringement in the last 3 years in china. This is my first time driving in a foreign country, I had three day’s driving in perth, and I had this one traffic violation only . So I am very carefully always. I do hope that you can kindly withdraw my infringement notice and give me an official warning instead. Your time and consideration of this is greatly appreciated. Enclosed is my detail information of infringement notice.

Yours sincerely。

附带违章单号+违章时间+违章地点+违章车牌号+违章驾驶人信息

6.11号上午收到fremantle.wa.gov.au 回信（感慨效率好高。题外话，我申请退税也几天就到账）

Dear Cai

Thank you for contacting the City of Fremantle regarding your parking infringement appeal. A request for action has been raised with the parking appeals team. Your request number is XXXXX.

If you have not received a reply within 12 working days from the date of submission please contact Parking Services on 9432 9811.

Kind Regards.

（看语气，感觉有戏，高兴啊）

6.12号下午收到最终处理的回信。

Contact Officer: Parking Services

Dear XX

Thank you for your correspondence received 11 June 2018 concerning parking infringement notice XXXXXXXX in relation to motor vehicle registered number XXXXX.

Careful consideration of the matters you raised in relation to the infringement notice, and the City’s record of the incident, has resulted in a determination that withdrawal of the infringement notice is not supported.

Unfortunately, the onus is on the driver to plan their journey, and arrange payment prior to leaving their vehicle parked in a paid parking bay. The area in which the vehicles were parked was signposted as a Ticket Parking Area between 8am and 1am. The requirement to purchase and display a valid ticket is immediate upon a vehicle taking a position within a ticket issuing machine zone during the hours of operation.

Our machines accept three of the most convenient and widely used methods of payment; coins, card and pay by phone . We also offer free parking on and off street areas. All of these parking options can be found on our website; http://www.fremantle.wa.gov.au/parking

Please see our appeal criteria here. Unfortunately, based on aforementioned, this infringement will remain valid. Our records indicate that this infringement has been paid.

Should you wish to have this matter dealt with by a magistrate at the Fremantle Magistrates’ Court, please advise us in writing. Perhaps you may wish to obtain legal advice prior to doing so.

The parking local law and the criteria for our infringement notice review are both available on our website www.fremantle.wa.gov.au .

Yours sincerely

申述失败 拒绝的有理有据。

虽然申诉失败，还是希望能帮到收到违章的朋友。因为我们是直接收到违章通知，直接在官网上缴纳罚款就好了。如果是还车后才收到的罚单（违章通知单会寄到租车公司，租车公司会联系你），恭喜你！不光要缴纳罚款，租车公司还会扣你一笔不菲的代办手续费（一百澳起，每个租车公司不等）！在澳洲只要牵连到人办事就会费钱！澳洲人工贵！没有免费，帮忙，就便一说！干活就要收钱！有朋友说不缴能怎么样？我注销信用卡！……在这里我劝大家千万别这么想！国外非常在乎诚信！为这点钱弄的上黑名单不值得，钱小，诚信无价。所以遇到违章首先和租车公司确认，要求看违章通知单原件，避免租车公司猫腻，然后视情况发邮件申请改判。澳洲有些洲相对会宽松，满足一定条件申请罚款改警告还是可以的。最后劝大家在国外开车一定要遵守当地交通规则，安全第一。