美国亚马逊直邮中国运费详解，请各位大神斧正

一、 美国亚马逊直邮中国运费shipping&handling

（一）开门见山，美亚直邮账单上的“运费”shipping&handling并不只是运输成本cost of shipping，还有处理成本handling costs！

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I'd like to inform that our shipping charges reflect the handling costs for assembling and packaging each order, as well as the cost of shipping.

我想告知我们的运输费用反映了装配和包装每一项订单的处理成本，以及运输成本。

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（二）而我们大多数人都以为下面两张图说的就是“运费”的计算方法了，其实这只是运输成本shipping cost的计算方法shipping rates！

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Your total shipping cost is calculated by adding the "Per Shipment" cost and the "Per Item" cost. If the "Per Item" cost is listed in terms of price per pound, you can check the weight on the item's detail page.

你的航运总成本的计算方法是通过添加“每装运”成本和每项成本。如果“每一项”的成本是按每磅的价格计算的，你可以在项目的细节页面上检查权重。

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↑↑↑2016年12月X号前美亚直邮中国的Shipping Rates（Standard Shipping）↑↑↑

NO Taiwan！ONLY Chinese Taipei！

↑↑↑2017年4月26日美亚直邮中国的Shipping Rates（Standard Shipping）↑↑↑

（三）至于操作成本handling cost如何计算，我没问亚马逊，也不想问了。问了它也不一定说，或者说不清楚。根据亚马逊客服回复的邮件，handling costs是为了装捡和包装，可能是人工费和包装箱的钱吧。

二、 运输成本shipping cost

如果大家问亚马逊“运费”是怎么算的，它会直接抛出一个公式。如果事先你自己没有计算过，基本上就会被它怼回去了。

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(Highest Applicable Per Shipment Cost) + (Number of Items or Pounds x Per Item Cost) = Total Shipping Fee

或者

$(PER-SHIPMENT COST) + ((NUMBER OF ITEMS OR POUNDS IN ONE PRODUCT LINE) x $(PER ITEM COST IN THAT PRODUCT LINE)-- REPEAT AS NEEDED) = $(TOTAL SHIPPING FEE))

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所以我们先自己算一下，还是来看这张表，按照从上到下的4个分类，如果我们买了1本书，1盒CD，1个手表，1双鞋（心心念念大黄靴Timberland 10061，Shipping Weight: 3 pounds）。

NO Taiwan！ONLY Chinese Taipei！

那么根据上面的公式，运输成本shipping cost就是：

max{$4.99, $4.99, $4.99, $4.99}+$4.99×1+$3.99×1+$4.99×1+$2.99/lb×3pounds

=$4.99+$4.99+$3.99+$4.99+$8.97

=$27.93

如果大黄靴的重量是2.9磅，是按2.9计算还是取整按3收，不知道。。。

如果大黄靴的重量是3.1磅，是按3.1计算还是取整按4收，不知道。。。

如果大黄靴的重量是3磅，但它又给你加了包装，按多重算，不知道。。。

本来想再附一个我以前的订单作为案例，想想还是算了。因为，无论是订单上的明细，还是跟客服协商，美亚都只告诉你运费shipping&handling，根本不告诉你订单的运输成本shipping cost、操作成本handling cost分别是怎么一个数一个数算出来的。

三、 协商退运费

（一） 英文客服

建议直接用英文联系美国亚马逊客服，一共有3种方式：chat/email/phone。

推荐用email，因为我们有模板。O(∩_∩)O哈哈哈~

（二） chat模板

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02:17 AM PDT Lavish(Amazon): Hello, my name is Lavish. I'm here to help you today.

02:17 AM PDT zheng:hi

The shipping&handling of my order is $16.26

But I think it should be $4.99+2.99*2lb=10.97

I want to know how the shipping cost is calculated ?

02:18 AM PDT Lavish: I will help you with this and please don't worry.

02:20 AM PDT Lavish: Zheng, we calculate the shipping speed as : (Highest Applicable Per Shipment Cost) + (Number of Items or Pounds x Per Item Cost) = Total Shipping Fee

02:21 AM PDT zheng: what does (Highest Applicable Per Shipment Cost) mean？

02:22 AM PDT Lavish: Zheng, per shipment cost for your order is : $4.99

https://www.amazon.com/gp/help/customer/display.html?nodeId=202053180

02:24 AM PDT zheng: i think all of my items are toys

02:24 AM PDT Lavish: Yes/

02:26 AM PDT zheng: so it Should be calculated this way ：$4.99+$2.99/lb*Weight

02:26 AM PDT Lavish: Zheng, no worries it seems there must be some error while calculating the shipping but you don't worry and for this I am making an exception and I will manually issue the $5.29 once this order gets ship out and notify you this via email as well.

02:27 AM PDT Lavish: I hope this helps ?

Would that be fine to you ?

02:27 AM PDT zheng: yes

02:28 AM PDT zheng: thank you

02:28 AM PDT Lavish: You are welcome.

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退了差价

（三） 邮件模板

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我的留言：

The shipping&handling of my order:XXX-XXXXXXX-XXXXXXX is $7.36

But at that time, based on amazon's Shipping Rates to CHINA, the calculation method should be $1.99+$1.99*2pounds=$5.97, or even $1.99+$1.99*3pounds=$7.96

SO, I want to know how the shipping&handling is calculated in this order?

please DO NOT copy and paste the formula——

(Highest Applicable Per Shipment Cost) + (Number of Items or Pounds x Per Item Cost) = Total Shipping Fee

I want to know the detail !

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亚马逊的邮件回复：

……

I'd like to inform that our shipping charges reflect the handling costs for assembling and packaging each order, as well as the cost of shipping.

……

To make things right for you, I've issued a refund in the amount of your shipping charges $7.36 to your original payment method.

……

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退了全部运费

（四） 联系时机

1． 我下单后，发货前联系了客服，用chat的方式，退了差价；

2． 我收货后5个月联系了客服，发的Email，退了全部运费。心疼亚马逊两分钟。

3． 做人还是要有底线的，建议大家让人家挣点直邮运费吧。或者转战中亚海外购。